Commonly Asked Questions
We ship nationwide and internationally with rates calculated at checkout based on your location.
If, within 30 days of your purchase date, you are unhappy with your Ecoslay goodies for any reason, feel free to return your products for a full refund, less shipping, in the form of a Store Credit. Please note that sample and bundle products are ineligible for return.
Contact us immediately and we'll update your shipping address if the order hasn't shipped yet.
Standard shipping takes 5-7 business days.
To compensate for the lower amount of preservatives used, we often suggest that our products be refrigerated. Refrigeration slows the possible growth of aforementioned nasties while keeping our products shelf stable longer.
You'll receive a tracking number via email once your order ships.
Email: slay@ecoslay.com
Hours: Email us anytime and we will respond as soon as we can! For a more immediate response, please use our chat bot!